1. Do managers and employees use certain words and phrases to describe the behavior of people in WALMART? Are any stories about events or people typically used to describe the way the organization works? (Hint: Look at the WALMART Web page.) 2. How does WALMART socialize employees? Does it put them through formal training programs? What kind of programs are used, and what is their goal? 3. What beliefs and values seem to characterize the way people behave in the WALMART? How do they affect people’s behavior? 4. Given the answers to the first three questions, how would you characterize WALMART culture and the way it benefits or harms the organization? How could the culture be improved? 5. Can you find a written statement on WALMART stance on social responsibility? Are there stories in the press about the company? If there are, what do they say?
View the Mother and Daughter: A Cultural Tale video in the Learning Resources and consider how you might assess the family in the case study.